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Cognigy
Score 7.9/10
Type software
Category Customer Support
Summary Enterprise conversational and voice AI for contact centers
Starting price Custom quote
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Feature matrix

12 features
FeatureCognigy
API access ✓
Multilingual ✓
Free trial ✓
Omnichannel ✓
No-code ✓
Agent Assist ✓
Agentic AI ✓
Real-time ✓
Conversational AI ✓
Contact Center ✓
Low-code ✓
Voice Bot ✓

✓ = the product lists this capability. Capabilities are normalized to a shared vocabulary so the same feature lines up across products.

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