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Intercom
Score 9.0/10
Type software
Category Customer Support
Summary The AI support agent that resolves customer questions for a flat fee per outcome.
Starting price Free trial
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Feature matrix

10 features
FeatureIntercom Fin
API access ✓
Multilingual ✓
Free trial ✓
AI Agent ✓
Omnichannel ✓
Ticket deflection ✓
Agent Assist ✓
Real-time ✓
Multi Step Actions ✓
Pay Per Resolution ✓

✓ = the product lists this capability. Capabilities are normalized to a shared vocabulary so the same feature lines up across products.

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