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Salesforce
Score 8.0/10
Type software
Category Customer Support
Summary AI agents native to the Salesforce platform and your CRM data.
Starting price $2 per conversation
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Feature matrix

10 features
FeatureSalesforce Agentforce
API access ✓
Free trial ✓
Omnichannel ✓
No-code ✓
Agentic AI ✓
Human Handoff ✓
CRM integration ✓
Low-code ✓
Agent Builder ✓
Data Grounding ✓

✓ = the product lists this capability. Capabilities are normalized to a shared vocabulary so the same feature lines up across products.

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