Customer Support

AI support agents and customer-service automation.

Free plan Reset

21 products

Intercom Fin

Intercom

The AI support agent that resolves customer questions for a flat fee per outcome.

9.0/10 software From $0.99/per-resolution Free plan

Ada

Ada Support

Omnichannel AI customer service that resolves inquiries at scale.

8.0/10 software —

Crescendo

Crescendo.ai

A fully managed AI customer service platform with humans in the loop.

8.0/10 software From $1.25/per resolution Free plan

Decagon

An AI concierge that resolves customer support at enterprise scale.

8.0/10 software From $0.99/per conversation

Freshdesk (Freddy AI)

Freshworks

Affordable helpdesk with session-based Freddy AI agents and copilot.

8.0/10 software From $15/monthly-annual Free plan

Gorgias AI Agent

Gorgias

The AI agent built for ecommerce, billed per automated resolution.

8.0/10 software Free

Salesforce Agentforce

Salesforce

AI agents native to the Salesforce platform and your CRM data.

8.0/10 software From $0.10/per action

Zendesk AI Agents

Zendesk

AI agents built into the helpdesk, billed on automated resolutions.

8.0/10 software From $1.50/per automated resolution

Cognigy

Enterprise conversational and voice AI for contact centers

7.9/10 software —

Gorgias

AI-powered helpdesk for ecommerce

7.8/10 software From $10/monthly

Lorikeet

AI customer concierge for complex support

7.8/10 software Free

Moveworks

Moveworks (ServiceNow)

AI assistant for employee support

7.8/10 software —

PolyAI

Enterprise voice AI for contact centers

7.8/10 software —

Maven AGI

Enterprise AI agent platform for CX

7.7/10 software Free

Parloa

AI agent management platform for contact centers

7.7/10 software —

Aisera

Aisera (Automation Anywhere)

Agentic AI for IT, HR and customer service

7.6/10 software —

Tidio (Lyro AI)

Tidio

Customer service platform with Lyro AI agent

7.6/10 software From $29/monthly Free plan

Yellow.ai

Enterprise AI agents for customer and employee experience

7.6/10 software Free

DevRev

AI-native support and product platform

7.5/10 software Free

Kustomer

CRM-powered customer service platform with AI

7.5/10 software From $89/monthly-annual Free plan

Forethought

Forethought (Zendesk)

Outcome-based generative AI for support, now part of Zendesk.

7.0/10 software Free

Product	Vendor	Score	From	Free
Intercom Fin	Intercom	9.0	From $0.99/per-resolution	✓
Ada	Ada Support	8.0	—
Crescendo	Crescendo.ai	8.0	From $1.25/per resolution	✓
Decagon	Decagon	8.0	From $0.99/per conversation
Freshdesk (Freddy AI)	Freshworks	8.0	From $15/monthly-annual	✓
Gorgias AI Agent	Gorgias	8.0	Free	✓
Salesforce Agentforce	Salesforce	8.0	From $0.10/per action
Zendesk AI Agents	Zendesk	8.0	From $1.50/per automated resolution
Cognigy	Cognigy	7.9	—
Gorgias	Gorgias	7.8	From $10/monthly
Lorikeet	Lorikeet	7.8	Free	✓
Moveworks	Moveworks (ServiceNow)	7.8	—
PolyAI	PolyAI	7.8	—
Maven AGI	Maven AGI	7.7	Free	✓
Parloa	Parloa	7.7	—
Aisera	Aisera (Automation Anywhere)	7.6	—
Tidio (Lyro AI)	Tidio	7.6	From $29/monthly	✓
Yellow.ai	Yellow.ai	7.6	Free	✓
DevRev	DevRev	7.5	Free	✓
Kustomer	Kustomer	7.5	From $89/monthly-annual	✓
Forethought	Forethought (Zendesk)	7.0	Free	✓