Customer Support

AI support agents and customer-service automation.

Free plan Reset

21 products

Intercom Fin

The AI support agent that resolves customer questions for a flat fee per outcome.

9.0/10 From $0.99/per-resolution Free plan

Ada

Omnichannel AI customer service that resolves inquiries at scale.

Crescendo

A fully managed AI customer service platform with humans in the loop.

8.0/10 From $1.25/per resolution Free plan

Decagon

An AI concierge that resolves customer support at enterprise scale.

8.0/10 From $0.99/per conversation

Freshdesk (Freddy AI)

Affordable helpdesk with session-based Freddy AI agents and copilot.

8.0/10 From $15/monthly-annual Free plan

Gorgias AI Agent

The AI agent built for ecommerce, billed per automated resolution.

Salesforce Agentforce

AI agents native to the Salesforce platform and your CRM data.

8.0/10 From $0.10/per action

Zendesk AI Agents

AI agents built into the helpdesk, billed on automated resolutions.

8.0/10 From $1.50/per automated resolution

Cognigy

Enterprise conversational and voice AI for contact centers

Gorgias

AI-powered helpdesk for ecommerce

7.8/10 From $10/monthly

Lorikeet

AI customer concierge for complex support

Moveworks

Moveworks (ServiceNow)

AI assistant for employee support

PolyAI

Enterprise voice AI for contact centers

Maven AGI

Enterprise AI agent platform for CX

Parloa

AI agent management platform for contact centers

Aisera

Aisera (Automation Anywhere)

Agentic AI for IT, HR and customer service

Tidio (Lyro AI)

Customer service platform with Lyro AI agent

7.6/10 From $29/monthly Free plan

Yellow.ai

Enterprise AI agents for customer and employee experience

DevRev

AI-native support and product platform

Kustomer

CRM-powered customer service platform with AI

7.5/10 From $89/monthly-annual Free plan

Forethought

Forethought (Zendesk)

Outcome-based generative AI for support, now part of Zendesk.

#	Product	Vendor	Score	From	Free
	Intercom Fin	Intercom	9.0	From $0.99/per-resolution	✓
	Ada	Ada Support	8.0	—
	Crescendo	Crescendo.ai	8.0	From $1.25/per resolution	✓
	Decagon	Decagon	8.0	From $0.99/per conversation
	Freshdesk (Freddy AI)	Freshworks	8.0	From $15/monthly-annual	✓
	Gorgias AI Agent	Gorgias	8.0	Free	✓
	Salesforce Agentforce	Salesforce	8.0	From $0.10/per action
	Zendesk AI Agents	Zendesk	8.0	From $1.50/per automated resolution
	Cognigy	Cognigy	7.9	—
	Gorgias	Gorgias	7.8	From $10/monthly
	Lorikeet	Lorikeet	7.8	Free	✓
	Moveworks	Moveworks (ServiceNow)	7.8	—
	PolyAI	PolyAI	7.8	—
	Maven AGI	Maven AGI	7.7	Free	✓
	Parloa	Parloa	7.7	—
	Aisera	Aisera (Automation Anywhere)	7.6	—
	Tidio (Lyro AI)	Tidio	7.6	From $29/monthly	✓
	Yellow.ai	Yellow.ai	7.6	Free	✓
	DevRev	DevRev	7.5	Free	✓
	Kustomer	Kustomer	7.5	From $89/monthly-annual	✓
	Forethought	Forethought (Zendesk)	7.0	Free	✓

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